Accessibility Statement
We are committed to making this website as accessible and usable as possible for everyone. Our approach to website accessibility is guided by the principles of equal access, clear content structure, and practical support for different assistive technologies. We aim to meet WCAG 2.1 AA requirements across key areas of the site and to continuously improve the experience for people using screen readers, keyboard-only navigation, and other assistive tools.
This accessibility statement explains the measures we have taken, the standards we follow, and how accessibility requests can be raised. We recognise that digital accessibility is not a one-time task. It is an ongoing process that requires testing, review, and updates as content and features change. Our goal is to reduce barriers so that more people can access information independently and confidently.
We also understand that accessibility needs vary. Some visitors may rely on keyboard shortcuts, while others may use screen readers, screen magnification, high-contrast settings, or custom browser preferences. For that reason, we strive to build pages that are readable, predictable, and navigable in a way that supports a broad range of users.
Accessibility standards and design approach
Our website is designed with accessibility considerations in mind from the start. Content is organised using semantic headings, logical reading order, and clear labels wherever possible. We aim to keep navigation simple and consistent so that users can move through pages without confusion. Text is written in plain language, and visual elements are chosen to support clarity rather than create unnecessary complexity.
We work toward WCAG 2.1 AA compliance, which includes criteria related to text alternatives, color contrast, keyboard access, focus visibility, and understandable interface behavior. While some content may require ongoing refinement, our intention is to maintain an accessible website that aligns with these recognised standards. We review pages periodically to identify issues and improve usability.
In addition, we try to ensure that all essential information remains available without relying only on visual cues. Where content includes images, icons, or other non-text elements, we aim to provide meaningful alternatives. We also avoid interactions that depend on a specific pointer device wherever practical, helping support a more inclusive web experience.
Support for screen readers and keyboard users
Assistive technology compatibility
The site is intended to work well with common screen-reader support tools. We use a structure that should allow headings, links, lists, and page sections to be interpreted correctly by assistive software. This helps users understand the layout of a page and move between sections more efficiently. We also aim to make interface controls clear in purpose so they can be announced accurately by screen readers.
Keyboard navigation is an important part of our accessibility approach. Users should be able to access core features using the keyboard alone, including moving through links, form fields, and interactive elements. We pay attention to focus order and visible focus indicators so that people can tell where they are on a page. Where possible, we avoid keyboard traps and make sure that users can progress forward and backward through content without difficulty.
If you use assistive technologies and encounter a problem, we want to know about it. Accessibility barriers may arise from browser differences, device settings, or content updates, and reporting them helps us improve. Our team reviews issues with care and works to address them in a way that supports more reliable access for all visitors.
Accessibility requests and ongoing improvements
We welcome accessibility requests from users who need content in a different format or who experience difficulty using any part of the site. Requests may relate to navigation, reading order, text clarity, visual presentation, or compatibility with assistive technologies. We treat these requests as part of our ongoing commitment to a more accessible digital environment.
To help us respond effectively, please include a description of the issue, the page or feature involved, and the assistive technology or browser settings being used if relevant. This information helps us investigate the matter and determine the most practical improvement. We may also use reported issues to inform broader accessibility testing and content review.
We regularly assess our digital content and interface patterns to improve usability over time. This includes checking headings, interactive controls, forms, and media-related content so that the experience remains as accessible as possible. Accessibility is considered alongside design and content decisions, not added as an afterthought.
Our commitment
We are committed to maintaining a website that supports people with different access needs. Our aim is to provide a consistent experience that is usable with keyboard navigation, compatible with screen readers, and aligned with WCAG 2.1 AA expectations. We recognise that there is always room to improve, and we continue to look for ways to strengthen accessibility across the site.
Accessibility is part of our responsibility to deliver a fair and inclusive online experience. By focusing on structure, clarity, and assistive technology support, we hope to make the site easier to use for everyone. If a barrier is identified, we aim to address it promptly and thoughtfully so that the website becomes more accessible for future visits.
